Terms of service

These terms are the agreement between you and SEOGrowPilot for the use of seogrowpilot.com, the application, the API and the client portals. Creating an account accepts them.

If you are accepting on behalf of a company, you are confirming you can bind it, and 'you' means that company.

Where you are an agency using the platform for your own clients, you remain responsible to those clients for what is done on their websites, and this agreement is with you rather than with them.

You are responsible for what happens under your account. Keep the password to yourself, use two-factor authentication, and remove people who leave. Roles and permissions exist so you can give somebody the access they need and no more; using them is your job, not ours.

One person, one login. Shared logins defeat the audit log and make it impossible to answer who approved a change.

Tell us promptly at hello@seogrowpilot.com if you think an account has been compromised.

Plans run from £29 to £999 a month, as set out on the pricing page. There is no setup fee and no minimum term.

Billing is monthly in advance, by card through Stripe or by PayPal. Prices exclude VAT, which is added where it applies.

Prices can change. If yours does, we will tell you at least thirty days before the change takes effect on your account, and you may cancel before then.

If a payment fails we will retry and tell you. An account that stays unpaid is restricted rather than deleted, and export stays available throughout — we do not hold your data hostage over an invoice.

Enterprise arrangements are contract driven and the contract prevails over this clause where they differ.

Content generation is credit based and is separate from the subscription. Credits are bought in advance, consumed as work runs, and are not a currency: they are not exchangeable and they are not refunded in cash.

Some plans include trial credits. Those are a trial, not a purchase, and carry no value on cancellation.

You may bring your own AI provider key, in which case the token cost lands on your account with that provider instead of ours and no credits are consumed. Usage is still metered and fair-use limits still apply, because the platform is still doing the work.

We publish what a credit costs and what an operation consumes before you run it. If a run fails through our fault, the credits are returned.

This is the clause that matters most, so it is stated plainly. When you connect a website with write access and enable automatic mode, you are authorising software to change that website without a human approving each change.

You control the level. Every automation runs in one of three modes: manual, where nothing happens until you run it; approval required, where each change waits for a named approver; and automatic, where approved kinds of change are applied as they are found. The default is not automatic.

• A snapshot is taken before a change is applied, and rollback restores that snapshot.
• Every change is recorded in an append-only audit log with who or what made it and when.
• Changes are confined to the website and the change types you have enabled.
• You can switch an automation off, or disconnect the credential, at any moment.

What we will not do: we do not change anything on a website you have not connected, we do not act outside the permissions the credential carries, and we do not use your content to train models.

You are responsible for the content of your website, including anything the platform drafted and you published. Review matters, and approval modes exist so that it can happen.

Use it on websites you own or are authorised to work on. Do not point the crawler at anything else.

• No unlawful, deceptive or infringing content.
• No spam, no scraped-and-spun content published at scale, and nothing built to deceive a search engine about what a page is.
• No attempts to break, overload, reverse engineer or circumvent the limits of the platform.
• No reselling access as your own product unless you are on a plan that includes it.

We may suspend an account that is doing any of this, and will tell you why.

Your content, your website data and the figures you enter remain yours. We hold them to run the service for you, under the privacy policy.

You grant us the licence needed to do that — to crawl, store, analyse and, where you have asked for it, publish on your behalf. That licence ends when the data is deleted.

Export is built in and stays available. On cancellation you can take everything with you.

We may use aggregated, de-identified statistics about how the platform is used to improve it. Nothing in that identifies you, your customers or your websites.

We aim to keep the service available at all times and will give notice of planned maintenance where we can. No uptime figure is promised here; where a plan carries a service level, it is stated in that plan.

Support is by email at hello@seogrowpilot.com. Response times vary by plan.

The service evolves. Features are added, and occasionally a feature changes or is withdrawn. If something you rely on is being removed, we will tell you beforehand.

Nobody can guarantee a search ranking, an amount of traffic, or an amount of revenue, and anyone who does is either misinformed or lying. Search engines change their systems without notice, competitors act, and markets move.

What the platform does is find changes that are likely to be worth money, estimate what each is worth using your own figures, and measure afterwards what actually happened. Forecasts are estimates. They are labelled as estimates in the product, and they are not a commitment by us.

Where a figure is derived rather than measured — a keyword volume estimate, for instance — the product says so. Decisions taken on those figures are yours.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, neither party is liable for loss of profit, loss of revenue, loss of goodwill, loss of anticipated savings, or indirect or consequential loss.

Subject to that, our total liability in connection with this agreement is limited to the amount you paid us in the twelve months before the claim arose.

The service is provided as it is. Beyond what these terms say, and what the law implies and will not let us exclude, there are no other warranties.

You can cancel at any time from inside the account. Cancellation takes effect at the end of the period you have paid for, and the service continues until then. There is no cancellation fee, because there is no minimum term.

Part-months are not refunded, except where the law says otherwise.

We may end the agreement on thirty days' notice, or immediately where the account is in serious breach of clause 6. If we end it for our own convenience, we refund the unused part of what you have paid.

When the agreement ends, access ends and the data is deleted as described in the privacy policy. Export before you go.

The date at the top is when this version took effect. If we change anything material, account holders are emailed at least thirty days beforehand and you may cancel before it applies to you. We do not reserve a right to change the terms silently, because we would not accept it either.

This agreement, with the privacy policy and the plan you signed up to, is the whole of what is agreed between us.

Neither party may transfer this agreement without the other's consent, except as part of a sale of the business.

If a clause is found unenforceable, the rest of the agreement survives it.

It is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions before you sign are welcome: hello@seogrowpilot.com.